Citi Cards Chrome Account Information Temporarily Unavailable Please Try Again Later
Home| Security Tips for Online Users
Honey our Valued Customer,
Beneath are ways in order to protect customer's data and information confronting identity theft through Internet. Citibank never asks for your confidential account data in an unsecured platform like an electronic mail. Be alarm of any eastward-mail asking you to provide business relationship-related information, similar your account number / card number or PIN.
Do not use Public or Shared Computers. You are responsible for keeping your PIN confidential. You should non utilise public or shared computers such every bit those in Cyberspace Cafes for Internet banking; you may be open to harmful programs that could capture your personal data.
Beware Of Scam Emails. If you receive an e-mail request you lot to visit a Citibank website and to provide your business relationship related information, verify that the spider web page is both secure and that it belongs to Citibank, by assuring the following steps:
- You should meet an image of a "pad-lock" in a locked position at the bottom of your browser window.
- Double click on the pad-lock symbol, then a digital document should appear which says "Issued to: xxxxxxxx.citibank.co.id" Later on yous are assured that the website is secured and legitimately belong to Citibank, you may enter your business relationship number / bill of fare number also as PIN to do your online transactions.
- Do not open up email attachments from strangers or install software or run programs of an unknown origin.
To help further protect yourself against credit carte fraud in general, Citibank suggests the following:
- Keep your PIN individual and practise non share this with anyone, particularly on written correspondence such equally email or messages.
- Don't give your business relationship number over the telephone unless yous know the company and you lot made the call.
- To transact online on the Citibank website, ever enter the full URL (www.citibank.co.id) into your browser address bar.
- Click log out when you accept finished your banking session. Do not just close your browser window.
- If you receive an electronic mail that warns you that your Citibank account volition be airtight unless you reconfirm your personal information, please practice non answer or click on the link in the email. Instead type in the actual Citibank URL (www.citibank.co.id) into your browser.
- Review credit bill of fare and bank account statements as before long as y'all receive them to determine whether in that location are any unauthorized charges.
- Cheque your accounts on a regular basis and contact Citibank immediately at our 24-hour CitiPhone Banking should you run across any difficulties or irregularities.
- Make certain your home figurer has the almost electric current anti-virus software. Anti-virus software needs frequent updates to guard against new viruses. Brand sure you lot download the anti-virus updates as soon as you are notified that a download is available.
- Do take the necessary precautions and ever exist on the alert for any suspicious e-mail request for your personal account information. And never reveal your account information or Pin to anyone!
- If you lot have any query on any email received from Citibank or if you believe that someone is trying to commit fraud by pretending to be a Citigroup business, please contact 24-Hour CitiPhone Banking immediately at (021) 252-9999 from your mobile phone or (021) 252-9999.
Citibank now presents Transaction Activation Code (TAC), an additional security characteristic for fund transfer to third political party via Citibank Online.
TAC is a 6 digit code to actuate Fund Recipient that is but added in Citibank Online. You only need to activate fund recipient once.
After receiving TAC, you can activate the new Fund Recipient via Citibank Online in "Transfers & Payments" at "Actuate Payee" sub menu.
TAC is needed to activate Fund Recipient :
| Citibank customer in Indonesia | Dollar Fund Recipient in other banks in Indonesia |
| Citibank customers in other countries (Citibank Global Transfer) | Other banking concern'due south client in strange currency - telegraphic transfer |
TAC tin be received through :
| 24-Hour CitiPhone® Banking at or (021) 252 9999 detail | Email, to registered email address in Citibank arrangement |
TIPS to secure Your PIN - Credit Card Pin
Always make sure that you memorize both your PINs, as soon as you receive them. It will assistance to protect your credit carte'due south information. Both PINs are provided and then that you tin admission some information on your Citibank Credit Menu.
| Phone Pin can be used when y'all access our 24-Hour CitiPhone Banking. Phone call directly from your mobile (021) 252 9999 to get data on: Transactions
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ATM PIN can be used to access Citibank ATMs, all ATMs that display any of the logos shown behind your Credit Card, or Citibank Online at www.citibank.co.id for information / services / transactions such as:
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For your convenience, both PINs will exist sent to you past mail. If y'all would similar to alter or get a new Pivot, you can choose from the following iii piece of cake services:
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Source: https://www.citibank.co.id/bahasa/static/security.htm
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